868 Chesterfield Road,
Woodseats, Sheffield S8 0SH
0114 274 9730
info@SKEstateAgents.co.uk

About Us

Independent, Sheffield based property agent

SK Estate Agents is a leading, independent property agent based in the Woodseats area of Sheffield. Offering a full range of services, we take a truly unique approach to buying, selling, letting, and property management.

Covering the entire city and surrounding areas, for us, it's not just about the property, it's also about going above and beyond to offer you the very best possible service at the best possible price.

We understand that, when buying, selling, letting, or managing your property, you are putting a great deal of trust in us, and we take this responsibility incredibly seriously.

Property Experts

As fully qualified property agents and members of the TPOS, we pride ourselves in being experts in our field. We have a wealth of experience in all aspects of the property industry and we have the knowledge and qualifications to back that experience up.

Complaints Handling Procedure (CHP)

As a regulated RICS firm, we have in place a CHP, which meets the regulatory requirements. Our CHP has two stages:

  • Stage one of the CHP gives our firm the opportunity to review and consider your complaint in full. Our firm will try to resolve your complaint to your satisfaction. If you are not happy with our response, you will have the opportunity to take your complaint to stage two.
  • Stage two gives you the client, the opportunity to have your complaint reviewed and considered by an independent redress provider, approved by RICS.

Stage One

If you have spoken to us about your complaint, please put the details of your complaint in writing. We ask that you put your complaint in writing to make sure that we have a full understanding of the reasons for your complaint. Please send your written complaint to:

Steven Kontou MRICS
SK Estate Agents
868 Chesterfield Road
Sheffield
S8 0SH
steven@skestateagents.co.uk

We will consider your complaint as quickly as possible, and will acknowledge receipt of your complaint within 7 days. If we are not able to give you a full response, we will update you within 28 days.

Stage Two

If we are unable to agree on how to resolve your complaint then you have the opportunity to take your complaint to an independent redress provider, as approved by RICS Regulatory Board. We have chosen to use the following redress providers:

For Consumer Clients: The Property Ombudsman (TPO)

The Property Ombudsman
Milford House, 43–55 Milford Street, Salisbury, Wiltshire. SP1 2BP
t 01722 333306
f 01722 332296
e admin@tpos.co.uk
w https://www.tpos.co.uk/

For Business-to-Business clients: RICS Dispute Resolution Service

RICS Dispute Resolution Service
Surveyor Court, Westwood Way, Coventry. CV4 8JE
t +44 (0)20 7334 3806
e drs@rics.org
w http://www.rics.org/uk/join/member-accreditations-list/dispute-resolution-service/

Expert Valuations For Sales and Lettings

Expert Valuations
For Sales and Lettings

Free no obligation valuation of your property.

Valuation
Why Choose SK Estate Agents?

Why Choose
SK Estate Agents?

SK Estate Agents are award winning agents and have extensive knowledge of Sheffield & the surrounding areas.

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Other Services

Other Services

SK work with a number of excellent local business who help to ensure your sale is both quick and hassle free.

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